Important information about our service limitations and refund process
ConsultX is a technology platform that connects users with independent professionals. ConsultX does not provide medical, legal, psychological, or financial services.
All advice provided during consultations is the sole responsibility of the respective professional. ConsultX does not guarantee the accuracy, reliability, or effectiveness of any advice provided.
Users should seek appropriate in-person professional assistance when necessary.
Refunds may be issued under the following circumstances:
Refund requests must be submitted within 48 hours of the scheduled consultation. Approved refunds will be processed within 7–10 business days.
To request a refund, please contact us at support@consultx.com
ConsultX services are not intended for emergency situations. If you are experiencing a medical or mental health emergency, please contact local emergency services or a qualified professional immediately.
Emergency: 112 | Ambulance: 108 | Police: 100