Privacy Policy

1. Introduction

ConsultX values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect user data when using our platform.

2. Information We Collect

Personal Information

• Name
• Phone number
• Email address
• Profile details

Consultation Data

• Chat messages
• Uploaded documents
• Consultation history

Technical Data

• IP address
• Device information
• Cookies and analytics data

3. How We Use Your Information

We use collected data to:

• Create and manage user accounts
• Connect users with professionals
• Process payments
• Improve platform services
• Send notifications and updates

4. Data Sharing

User information may be shared with:

• Professionals providing consultations
• Payment processing partners
• Technology service providers
• Legal authorities when required by law

ConsultX does not sell user personal information.

5. Data Security

We implement industry-standard security measures including encryption and secure servers. However, no system can guarantee complete security of data.

6. User Rights

Users may:

• Access their personal information
• Request corrections to their data
• Request account deletion
• Opt out of marketing communications

7. Data Retention

User data may be stored as long as the account remains active or as required for legal purposes.

8. Policy Updates

ConsultX may update this policy from time to time. Users will be notified of significant changes.